[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fYpnBIjI-y5tC4Bene7jMfennXV0lW4l0aMFAbggT9oY":3,"related-articles-0l43p01yk7-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"0l43p01yk7","Why isn't my GIF working?","why-isn-t-my-animated-gif-not-working","Troubleshoot and fix animated GIFs that aren't playing on Padlet by checking device, account, and browser settings.","\u003Cp>If your animated GIF isn't playing on Padlet, several factors could be causing the issue. It might be a simple setting tweak, a GIF file issue, or even something related to your browser.\u003C\u002Fp>\u003Cp>Don’t worry — here’s how you can troubleshoot and fix the problem:\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F0l43p01yk7\u002F1735557593041\u002Fxnapper-2024-12-30-06-28-26.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Ch3>Check device accessibility settings\u003C\u002Fh3>\u003Cp>Your device might have settings enabled that reduce or disable animations, which could prevent GIFs from playing.\u003C\u002Fp>\u003Ch4>Windows\u003C\u002Fh4>\u003Cul>\u003Cli>Go to \u003Cstrong>Settings\u003C\u002Fstrong> > \u003Cstrong>Accessibility\u003C\u002Fstrong> > \u003Cstrong>Visual Effects.\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Toggle \u003Cstrong>Show animations\u003C\u002Fstrong> to \u003Cstrong>On\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Mac\u003C\u002Fh4>\u003Cul>\u003Cli>Open \u003Cstrong>System Preferences\u003C\u002Fstrong> > \u003Cstrong>Accessibility\u003C\u002Fstrong> > \u003Cstrong>Display\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Uncheck the box for \u003Cstrong>Reduce motion\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>VoiceOver \u003Cem>(for iOS)\u003C\u002Fem>\u003C\u002Fh4>\u003Cul>\u003Cli>Go to \u003Cstrong>Settings\u003C\u002Fstrong> > \u003Cstrong>Accessibility\u003C\u002Fstrong> > \u003Cstrong>Motion\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Toggle \u003Cstrong>Reduce Motion\u003C\u002Fstrong> to \u003Cstrong>Off\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Ful>\u003Ch4>Android\u003C\u002Fh4>\u003Cul>\u003Cli>Open \u003Cstrong>Settings\u003C\u002Fstrong> > \u003Cstrong>Accessibility\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Ensure \u003Cstrong>Remove animations\u003C\u002Fstrong> or \u003Cstrong>Reduce motion\u003C\u002Fstrong> is \u003Cstrong>Off\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cdiv class=\"note-callout\">\u003Cem>Instructions may vary slightly depending on your operating system version. Please refer to your system's specific documentation or support resources for accurate instructions.\u003C\u002Fem>\u003C\u002Fdiv>\u003Ch3>Check account accessibility settings\u003C\u002Fh3>\u003Cp>Click on your \u003Cstrong>account name\u002Favatar\u003C\u002Fstrong> in the upper-right corner of your dashboard > select \u003Cstrong>Settings\u003C\u002Fstrong> > \u003Cstrong>Accessibility\u003C\u002Fstrong> > ensure your \u003Cem>'Reduced motion'\u003C\u002Fem> settings are set appropriately.\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cstrong>Follow system preferences\u003C\u002Fstrong> - Padlet will follow the motion preferences set on your device.\u003C\u002Fli>\u003Cli>\u003Cstrong>Off\u003C\u002Fstrong> - GIFs will be autoplayed.\u003C\u002Fli>\u003Cli>\u003Cstrong>On\u003C\u002Fstrong> - GIFs will be displayed as a gray screen with a play button.\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Verify that the GIF works\u003C\u002Fh3>\u003Cp>Ensure that your GIF is correctly uploaded and displayed on the board. If the GIF isn’t automatically playing as expected and you've investigated the above tips, try removing it and uploading it again.\u003C\u002Fp>\u003Cp>You can also try clearing your browser cache and cookies; sometimes, these stored files can interfere with how content is displayed. Clearing your cache and cookies can resolve issues by forcing the browser to load fresh data. It might not hurt to try refreshing the page or even restarting your browser to see if that resolves the issue.\u003C\u002Fp>\u003Ch3>Contact Support\u003C\u002Fh3>\u003Cp>If the problem persists, please \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">contact our support team\u003C\u002Fa>. We'll do our best to get those GIFs working smoothly!\u003C\u002Fp>\u003Ch3>FAQs\u003C\u002Fh3>\u003Cdetails>\u003Csummary>How do I adjust my settings if I don't have an account?\u003C\u002Fsummary>\u003Cdiv>You do not have to have an account to change your \u003Cem>'Reduced motion'\u003C\u002Fem> settings. You can adjust this on the Padlet homepage. Go to \u003Ca href=\"https:\u002F\u002Fpadlet.com\" target=\"_blank\">padlet.com\u003C\u002Fa> > scroll to the bottom of the page > click on the \u003Cstrong>accessibility icon\u003C\u002Fstrong> to adjust your settings.\u003Cbr\u002F>\u003Cbr\u002F>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F0l43p01yk7\u002F1737909768539\u002Fxnapper-2025-01-26-11-45-54.png\"\u002F>\u003C\u002Fdiv>\u003C\u002Fdetails>\u003Cp>\u003C\u002Fp>","zdq932aaeh",true,"2026-03-02T00:37:07.629482Z","2026-03-03T02:02:29.145796Z","en","\u002Fl\u002Fen\u002Farticle\u002F0l43p01yk7-why-isn-t-my-animated-gif-not-working",{"name":17,"email":18,"profile_image":19},"Carla Sese","carla@padlet.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1613996109039\u002Fhead.png",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"18bg5ksc30","Exported image of padlet is cut off","Troubleshoot and fix cut-off padlet image exports by adding URL parameters or contacting support for assistance.","exported-image-of-padlet-is-cut-off","\u002Fl\u002Fen\u002Farticle\u002F18bg5ksc30-exported-image-of-padlet-is-cut-off",{"id":29,"title":30,"description":31,"slug":32,"href":33},"1lnbyace8n","Why can't I post on padlet?","Troubleshoot why you can't post on a padlet and fix posting issues by checking permissions and account settings.","i-can-t-post","\u002Fl\u002Fen\u002Farticle\u002F1lnbyace8n-i-can-t-post",{"id":35,"title":36,"description":37,"slug":38,"href":39},"2uhchyc4sw","Where's my padlet?","Troubleshoot missing padlets by checking folders, verifying account access, and contacting support if needed.","my-padlet-is-gone","\u002Fl\u002Fen\u002Farticle\u002F2uhchyc4sw-my-padlet-is-gone",{"id":41,"title":42,"description":43,"slug":44,"href":45},"5c8at3o51d","404 - Not found error","Troubleshoot 404 errors caused by mistyped URLs, access restrictions, or deleted padlets and find solutions.","404-not-found","\u002Fl\u002Fen\u002Farticle\u002F5c8at3o51d-404-not-found"]