[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fVbzUX4hYuMubJqOLRTxJ9y-6EzTi9B3-aAmbZlAvlk0":3,"related-articles-1lkpvciur8-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"1lkpvciur8","Why is my account frozen?","freezing-padlets-when-your-account-is-above-its-quota","Understand how frozen accounts work when you exceed your padlet quota and how to unfreeze them by reducing padlets.","\u003Cp>Starting February 1, 2024 we are implementing some changes to how we handle accounts that are over their padlet quotas.\u003C\u002Fp>\u003Cdiv class=\"tip-callout\">This is for individual\u002Fpersonal accounts only. For Padlet for Schools accounts, \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Fdn462r1zvl-what-happens-when-my-padlet-for-schools-account-is-frozen\" target=\"_blank\">click here.\u003C\u002Fa>\u003C\u002Fdiv>\u003Ch4>How it works\u003C\u002Fh4>\u003Cp>If you have recently downgraded your subscription \u003Cem>(to either a lower subscription tier or a free account)\u003C\u002Fem>, you may have more padlets created than is allowed for your new tier. When this is the case, we will give you seven days to reduce your padlet count to be at \u003Cem>(or below)\u003C\u002Fem> your new padlet quota. After seven days, all of your padlets will be automatically frozen. Frozen padlets are still accessible but are in read-only mode. They cannot be edited in any way.\u003C\u002Fp>\u003Cp>To un-freeze your padlets, you will need to reduce your padlet count to the number at \u003Cem>(or below)\u003C\u002Fem> your quota by placing existing padlets in your \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Fo81b0577h6-delete-a-padlet\" target=\"_blank\">Trashed folder\u003C\u002Fa> or subscribing to one of our paid plans.\u003C\u002Fp>\u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Ft0rudsk896-subscription-plans\" target=\"_blank\" data-hd-link-type=\"button\" class=\"articleButton\">\u003Cbutton>Padlet subscription plans\u003C\u002Fbutton>\u003C\u002Fa>\u003Cp>\u003C\u002Fp>","0wjgnxuprs",true,"2026-03-02T00:38:44.841061Z","2026-03-03T02:40:22.984706Z","en","\u002Fl\u002Fen\u002Farticle\u002F1lkpvciur8-freezing-padlets-when-your-account-is-above-its-quota",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"9ja9g7i52u","Can I purchase Padlet with my Carta del Docente?","Purchase Padlet with Carta del Docente by generating a voucher and emailing it to Padlet for account upgrade.","carta-del-docente-padlet","\u002Fl\u002Fen\u002Farticle\u002F9ja9g7i52u-carta-del-docente-padlet",{"id":29,"title":30,"description":31,"slug":32,"href":33},"djkpxuq0dx","Access or edit invoices","Access and download invoices, update billing addresses, and troubleshoot receipt issues for paid Padlet accounts.","how-do-i-download-my-subscription-invoice","\u002Fl\u002Fen\u002Farticle\u002Fdjkpxuq0dx-how-do-i-download-my-subscription-invoice",{"id":35,"title":36,"description":37,"slug":38,"href":39},"dn462r1zvl","What happens when my Padlet for Schools account is frozen?","Troubleshoot and resolve frozen Padlet for Schools accounts due to payment issues or transfer padlets to personal accounts.","what-happens-when-my-padlet-for-schools-account-is-frozen","\u002Fl\u002Fen\u002Farticle\u002Fdn462r1zvl-what-happens-when-my-padlet-for-schools-account-is-frozen",{"id":41,"title":42,"description":43,"slug":44,"href":45},"ea95bx0c9a","Payment options with Padlet","Understand payment methods accepted for Padlet subscriptions, including purchase orders, credit cards, PayPal, and bank transfers.","payment-options-with-padlet","\u002Fl\u002Fen\u002Farticle\u002Fea95bx0c9a-payment-options-with-padlet"]