[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fq-orie03vaZ9M5xLCukHzQoTQse3OJXkBIo4dPn14NM":3,"related-articles-eesdgj51pz-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"eesdgj51pz","Notification alert issues","notification-alert-issues","Troubleshoot notification issues by adjusting settings to receive the right amount of alerts on Padlet.","\u003Cp>Notifications can be a great way to keep up with everything as it's currently happening on your padlet or to keep up with the latest on the users you follow. But what if you keep receiving multiple notifications of the same thing? Or no notifications at all?\u003C\u002Fp>\u003Ch3>Too many notifications\u003C\u002Fh3>\u003Cp>If you're receiving too many notifications, you most likely need to revamp your Notification Settings. You will need to get them set up how you'd like to receive them. To read more about how to set up your notifications, \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002F2amj6wjed4-notifications\" target=\"_blank\">click here\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>If you continue to receive more notifications than you intended to, let us know and we can look into it for you!\u003C\u002Fp>\u003Ch3>Not receiving notifications at all\u003C\u002Fh3>\u003Cp>You may not receive certain notifications if you don't have your Notification Settings set appropriately. As above, \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002F2amj6wjed4-notifications\" target=\"_blank\">click here\u003C\u002Fa> to learn how to modify your notification options.\u003C\u002Fp>\u003Ch4>Mobile app\u003C\u002Fh4>\u003Cp>If the issue is on your mobile device, you can control notifications by going to your Notifications page. Just tap the three-dot ellipsis button (\u003Cstrong>...\u003C\u002Fstrong>) in the bottom-right of your dashboard. Select \u003Cstrong>Settings\u003C\u002Fstrong>, then tap \u003Cstrong>Notifications\u003C\u002Fstrong>. From there, you can select the channel on the right side that you want to enable notifications for.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Feesdgj51pz\u002F1706665164698\u002Fxnapper-2024-01-30-20-39-00.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>Notifications are broken down into three categories -- \u003Cstrong>General \u002F Padlets \u002F Accounts\u003C\u002Fstrong> -- so make sure you take a look at each tab. \u003C\u002Fp>\u003Cdiv class=\"tip-callout\">Notifications will have to be turned \u003Cstrong>ON\u003C\u002Fstrong> within your Padlet \u003Cem>\u003Cu>and\u003C\u002Fu>\u003C\u002Fem> on your mobile device to receive the notifications on our app.\u003C\u002Fdiv>\u003Cp>\u003C\u002Fp>\u003Cp>We \u003Cu>do not\u003C\u002Fu> send notifications if a user:\u003C\u002Fp>\u003Cul>\u003Cli>is currently viewing the padlet the notification is for\u003C\u002Fli>\u003Cli>does not have access to that padlet\u003C\u002Fli>\u003Cli>initiated the activity that \u003Cem>created\u003C\u002Fem> the notification\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Keep these things in mind if you notice you are not receiving notifications for things you think you should be receiving them for.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>","zdq932aaeh",true,"2026-03-02T00:37:24.071144Z","2026-03-03T02:29:32.741178Z","en","\u002Fl\u002Fen\u002Farticle\u002Feesdgj51pz-notification-alert-issues",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"0l43p01yk7","Why isn't my GIF working?","Troubleshoot and fix animated GIFs that aren't playing on Padlet by checking device, account, and browser settings.","why-isn-t-my-animated-gif-not-working","\u002Fl\u002Fen\u002Farticle\u002F0l43p01yk7-why-isn-t-my-animated-gif-not-working",{"id":29,"title":30,"description":31,"slug":32,"href":33},"18bg5ksc30","Exported image of padlet is cut off","Troubleshoot and fix cut-off padlet image exports by adding URL parameters or contacting support for assistance.","exported-image-of-padlet-is-cut-off","\u002Fl\u002Fen\u002Farticle\u002F18bg5ksc30-exported-image-of-padlet-is-cut-off",{"id":35,"title":36,"description":37,"slug":38,"href":39},"1lnbyace8n","Why can't I post on padlet?","Troubleshoot why you can't post on a padlet and fix posting issues by checking permissions and account settings.","i-can-t-post","\u002Fl\u002Fen\u002Farticle\u002F1lnbyace8n-i-can-t-post",{"id":41,"title":42,"description":43,"slug":44,"href":45},"2uhchyc4sw","Where's my padlet?","Troubleshoot missing padlets by checking folders, verifying account access, and contacting support if needed.","my-padlet-is-gone","\u002Fl\u002Fen\u002Farticle\u002F2uhchyc4sw-my-padlet-is-gone"]