[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fXq9HVMlllhBXgHJKZTKEdhJxcRR_herlHsXi7rEGyyI":3,"related-articles-f2jq710qc0-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"f2jq710qc0","I can't sign in using Microsoft SSO","i-can-t-sign-in-using-microsoft-sso","Troubleshoot Microsoft SSO access issues by contacting your Azure AD Admin to authorize Padlet or adjust configuration settings.","\u003Cp>If you're having trouble accessing Padlet with Microsoft SSO, you may need to contact the Microsoft Azure AD Admin within your organization.\u003C\u002Fp>\u003Ch3>Errors you may encounter\u003C\u002Fh3>\u003Ch4>Approval required\u003C\u002Fh4>\u003Ctable>\u003Ctbody>\u003Ctr>\u003Ctd>\u003Cp>\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Ff2jq710qc0\u002F1716400500966\u002Fxnapper-2024-05-22-13-43-08.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003C\u002Ftd>\u003Ctd>\u003Cp>\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Ff2jq710qc0\u002F1716400518886\u002Fxnapper-2024-05-22-13-44-25.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003C\u002Ftd>\u003C\u002Ftr>\u003C\u002Ftbody>\u003C\u002Ftable>\u003Cp>\u003C\u002Fp>\u003Cp>This means that Padlet needs to be authorized by your Microsoft Azure Active Directory Admin for the login to work. It can be done \u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fazure\u002Factive-directory\u002Fmanage-apps\u002Fgrant-admin-consent?pivots=portal\" target=\"_blank\">following the instructions here!\u003C\u002Fa>\u003C\u002Fp>\u003Cp>After permission is granted, things should work as expected.\u003C\u002Fp>\u003Ch4>Error message with a code\u003C\u002Fh4>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Ff2jq710qc0\u002F1716400131134\u002Fxnapper-2024-05-22-13-46-17.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>In the screenshot above, it shows an error code \u003Cem>(AADSTS50105)\u003C\u002Fem>. This is a Microsoft Azure AD configuration issue that doesn't allow users to login via SSO. You'll need your Azure AD admin to do either of the following:\u003C\u002Fp>\u003Ch5>\u003Cstrong>Option 1: \u003C\u002Fstrong>Allow anyone in Azure AD to login via SSO\u003C\u002Fh5>\u003Cul>\u003Cli>Go to \u003Ca href=\"https:\u002F\u002Faad.portal.azure.com\u002F\" target=\"_blank\">https:\u002F\u002Faad.portal.azure.com\u002F\u003C\u002Fa>\u003C\u002Fli>\u003Cli>Browse to Enterprise\u003Cstrong> Application\u003C\u002Fstrong> > \u003Cstrong>Padlet\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>In the left panel, open the \u003Cstrong>Properties\u003C\u002Fstrong> settings\u003C\u002Fli>\u003Cli>Set the \u003Cem>"Assignment required?"\u003C\u002Fem> settings to \u003Cstrong>No\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>\u003Cstrong>Save\u003C\u002Fstrong>\u003C\u002Fli>\u003C\u002Ful>\u003Ch5>\u003Cstrong>Option 2\u003C\u002Fstrong>: Grant the permission to login via SSO only to specific users\u003C\u002Fh5>\u003Cul>\u003Cli>Go to \u003Ca href=\"https:\u002F\u002Faad.portal.azure.com\u002F\" target=\"_blank\">https:\u002F\u002Faad.portal.azure.com\u002F\u003C\u002Fa>\u003C\u002Fli>\u003Cli>Browse to Enterprise \u003Cstrong>Application > Padlet\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>In the left panel, open the \u003Cstrong>Users and Groups\u003C\u002Fstrong> settings\u003C\u002Fli>\u003Cli>Assign the account directly to the application or add the account as a member of any groups already assigned.\u003C\u002Fli>\u003C\u002Ful>\u003Cdiv class=\"note-callout\">More information on this can be found \u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fentra\u002Fidentity\u002Fenterprise-apps\u002Fadd-application-portal-assign-users#assign-a-user-account-to-an-enterprise-application\" target=\"_blank\">here\u003C\u002Fa>!\u003C\u002Fdiv>\u003Cp>Still having trouble? Please \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Fwcrlb4xmrh-how-to-contact-the-support-team\" target=\"_blank\">contact us!\u003C\u002Fa>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>","zdq932aaeh",true,"2026-03-02T00:39:11.58999Z","2026-03-03T02:43:28.19501Z","en","\u002Fl\u002Fen\u002Farticle\u002Ff2jq710qc0-i-can-t-sign-in-using-microsoft-sso",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"0l43p01yk7","Why isn't my GIF working?","Troubleshoot and fix animated GIFs that aren't playing on Padlet by checking device, account, and browser settings.","why-isn-t-my-animated-gif-not-working","\u002Fl\u002Fen\u002Farticle\u002F0l43p01yk7-why-isn-t-my-animated-gif-not-working",{"id":29,"title":30,"description":31,"slug":32,"href":33},"18bg5ksc30","Exported image of padlet is cut off","Troubleshoot and fix cut-off padlet image exports by adding URL parameters or contacting support for assistance.","exported-image-of-padlet-is-cut-off","\u002Fl\u002Fen\u002Farticle\u002F18bg5ksc30-exported-image-of-padlet-is-cut-off",{"id":35,"title":36,"description":37,"slug":38,"href":39},"1lnbyace8n","Why can't I post on padlet?","Troubleshoot why you can't post on a padlet and fix posting issues by checking permissions and account settings.","i-can-t-post","\u002Fl\u002Fen\u002Farticle\u002F1lnbyace8n-i-can-t-post",{"id":41,"title":42,"description":43,"slug":44,"href":45},"2uhchyc4sw","Where's my padlet?","Troubleshoot missing padlets by checking folders, verifying account access, and contacting support if needed.","my-padlet-is-gone","\u002Fl\u002Fen\u002Farticle\u002F2uhchyc4sw-my-padlet-is-gone"]