[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fTDi2jyHs3vG67fxiiP8C4HQ4RDtUWyM7ez7R_7Q02tk":3,"related-articles-mfsjkt33c7-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"mfsjkt33c7","How do I change, add or remove my credit card?","how-do-i-pay-my-subscription-by-credit-card","Change, add or remove the saved card on your Padlet subscription from the Billing page. Removing a card ends your subscription after the current term.","\u003Ch3>Navigate to your Billing page\u003C\u002Fh3>\u003Cp>To add, change or remove your saved card, navigate to your \u003Cstrong>Billing\u003C\u002Fstrong> page.\u003C\u002Fp>\u003Col>\u003Cli>Sign in to your Padlet account.\u003C\u002Fli>\u003Cli>Click the cog icon next to your avatar which will open the Settings page\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fmfsjkt33c7\u002F1790574996794\u002Fclean-shot-2026-09-28-at-13-55-04-2-x.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 3\" start=\"4\">Select \u003Cstrong>Billing\u003C\u002Fstrong> from the sidebar on your account Settings page.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>You can manage, change or access your credit card information from the \u003Cstrong>Billing\u003C\u002Fstrong> page.\u003C\u002Fp>\u003Ch3>Change your card\u003C\u002Fh3>\u003Cp>If you have a card on file, and you want to change it, you will see a button that says \u003Cstrong>Change card\u003C\u002Fstrong>. Select this option and add your new card information.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fmfsjkt33c7\u002F1684797233904\u002Fimage.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Ch3>Add a card\u003C\u002Fh3>\u003Cp>If you do not yet have a card on file, you will see a button that says \u003Cstrong>Add card\u003C\u002Fstrong>. Select this option and add your card.\u003C\u002Fp>\u003Cp>If you are still having difficulty paying by card, kindly \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">contact us\u003C\u002Fa> and we will email you a payment link.\u003C\u002Fp>\u003Ch3>Remove your card\u003C\u002Fh3>\u003Cp>If you have a card on file and want to remove it, select \u003Cstrong>Remove card\u003C\u002Fstrong> next to your payment method in the \u003Cem>'Payment info'\u003C\u002Fem> section of your \u003Cstrong>Billing\u003C\u002Fstrong> page. This is available for personal, Team and Classroom subscriptions.\u003C\u002Fp>\u003Cp>Removing your card schedules your subscription to end after the current term. You keep full access until the date shown, and you won't be charged again.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Ftb2cosx1as\u002F1789995515672\u002Fclean-shot-2026-09-21-at-8-57-14-pm-2-x.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>Padlet for Schools Owners can add or change a card, but can't remove it. If you need to remove your school's card, \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">contact us\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>Want to cancel another way? See \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Ftb2cosx1as-how-do-i-cancel\" target=\"_blank\">Cancel my subscription\u003C\u002Fa>.\u003C\u002Fp>\u003Ch3>Padlet for Schools accounts\u003C\u002Fh3>\u003Cp>If you're the Owner of a Padlet for Schools account, you can add or change your school's card yourself from the \u003Cstrong>Billing\u003C\u002Fstrong> page.\u003C\u002Fp>\u003Col>\u003Cli>Click the \u003Cstrong>Settings cog icon\u003C\u002Fstrong> (⚙️) at the top-right corner of your dashboard.\u003C\u002Fli>\u003Cli>Select your school \u003Cstrong>workspace\u003C\u002Fstrong> at the top of the Settings page.\u003C\u002Fli>\u003Cli>Select \u003Cstrong>Billing\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Under \u003Cem>'Payment info'\u003C\u002Fem>, click \u003Cstrong>Change card\u003C\u002Fstrong> and add your new card information. If you see \u003Cem>No payment method on file.\u003C\u002Fem>, click \u003Cstrong>Add card\u003C\u002Fstrong> instead.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fmfsjkt33c7\u002F1790572487554\u002Fclean-shot-2026-09-28-at-13-14-16-2-x.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>Only the Owner can see the Billing page. Admins can manage everything else in the account, but not billing.\u003C\u002Fp>\u003Ch3>FAQs\u003C\u002Fh3>\u003Cdetails>\u003Csummary>Is my credit card information safe with Padlet?\u003C\u002Fsummary>\u003Cdiv>Yes. When you use a service that requires payment, we collect your \u003Cstrong>name\u003C\u002Fstrong>, \u003Cstrong>email\u003C\u002Fstrong>, and \u003Cstrong>credit card\u003C\u002Fstrong> information for the purpose of billing and charging you. Your payment information is stored only in a system that complies with the Payment Card Industry Data Security Standard (PCI-DSS), which is an industry-wide security standard designed to protect the confidentiality and security of your credit card information, by encryption using secure socket layer technology (SSL) and storage with AES-256 encryption.\u003C\u002Fdiv>\u003C\u002Fdetails>\u003Cdetails>\u003Csummary>I removed my card by mistake. Can I keep my subscription?\u003C\u002Fsummary>\u003Cdiv>Yes. Add a new card from your \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fdashboard\u002Fsettings\u002Fbilling\" target=\"_blank\">Billing page\u003C\u002Fa> before your current term ends. We'll ask whether you'd like to resume your subscription or keep the cancellation in place.\u003C\u002Fdiv>\u003C\u002Fdetails>\u003Cp>\u003C\u002Fp>","0wjgnxuprs",true,"2020-12-15T19:00:59.643069Z","2026-09-28T05:57:17.429044Z","en","\u002Fl\u002Fen\u002Farticle\u002Fmfsjkt33c7-how-do-i-pay-my-subscription-by-credit-card",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"dn462r1zvl","What happens when my Padlet for Schools account is frozen?","Troubleshoot and resolve frozen Padlet for Schools accounts due to payment issues or transfer padlets to personal accounts.","what-happens-when-my-padlet-for-schools-account-is-frozen","\u002Fl\u002Fen\u002Farticle\u002Fdn462r1zvl-what-happens-when-my-padlet-for-schools-account-is-frozen",{"id":29,"title":30,"description":31,"slug":32,"href":33},"fu2nn6v4op","Neon plan limitations","Understand Neon plan limits: 3 padlets, 20MB file size, unlimited uploads, and unlimited contributors.","how-much-space-am-i-getting-with-a-basic-plan","\u002Fl\u002Fen\u002Farticle\u002Ffu2nn6v4op-how-much-space-am-i-getting-with-a-basic-plan",{"id":35,"title":36,"description":37,"slug":38,"href":39},"h5ferjue2n","Update Apple billing information","Add or update your Apple billing information across iPhone, iPad, Mac, Windows, or Apple Vision Pro devices.","how-to-update-apple-billing-information","\u002Fl\u002Fen\u002Farticle\u002Fh5ferjue2n-how-to-update-apple-billing-information",{"id":41,"title":42,"description":43,"slug":44,"href":45},"ui44jmuf8z","Purchasing documents","Download Padlet's W9, Data Processing Agreement, and Sole Source Letter documents for administrative and compliance purposes.","documentations","\u002Fl\u002Fen\u002Farticle\u002Fui44jmuf8z-documentations"]